Privacy Policy | App Vertex Hub

1. Data Controller Information

This Privacy Policy outlines how App Vertex Hub Training Co., Ltd. ("we", "us", or "our"), operating the website app-vertexhub.click and the training facility in Chiang Mai, collects, uses, stores, and protects personal data in compliance with the Thailand Personal Data Protection Act B.E. 2562 (2019) ("PDPA") and international privacy standards.

Data Controller:
App Vertex Hub Training Co., Ltd.
172/6 Mahidol Road, T. Hai Ya, A. Mueang Chiang Mai, Chiang Mai 50100
Email: info@app-vertexhub.click
Phone: 053-526-418

2. Categories of Information We Collect

We collect only information necessary to deliver and manage your technical analysis education:

Identity & Contact Information: Full name, email address, phone number, and residential/billing address provided on enrollment forms.
Educational Profile & Preferences: Selected workshop programs, self-assessed trading experience level, attendance preferences, and specific technical learning goals.
Training Records & Homework Submissions: Anonymized trade logs, chart annotations, and review worksheets submitted for instructor critique.
Technical & Analytical Logs: IP address, browser type, device details, and aggregated navigational metrics collected via essential and analytical cookies.

3. Legal Basis and Purpose of Processing

We process your personal information under the following legal bases:

Contractual Performance: To process your cohort enrollment, issue official tuition receipts, deliver training sessions, and provide feedback on your chart exercises.
Legitimate Interests: To maintain studio security, optimize our curriculum content, and respond to inquiries.
Consent: Where you opt in to receive webinar invitations, weekly market review guides, or non-essential cookies.
Legal Compliance: To satisfy corporate accounting, tax, and reporting obligations under Thai law.

4. Data Retention Period

We retain student enrollment records, invoices, and attendance logs for a period of five (5) years following the conclusion of your training course to comply with Thai corporate tax and auditing standards. Anonymized chart review assignments submitted during interactive clinics are archived for internal instructor training rubrics. You may request deletion of non-statutory records at any time.

5. Student & User Rights

Under the Thailand PDPA and applicable data protection regulations, you hold the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal records.
Right to Erasure: Request deletion of your personal data where statutory retention is not mandated.
Right to Restrict Processing: Request suspension of data processing under certain circumstances.
Right to Withdraw Consent: Withdraw previously granted consent for marketing communications or optional cookies.

6. Cross-Border Data Transfers

Where remote students access our interactive video streams or cloud training portals hosted on secure servers located outside Thailand, we implement standard contractual data protection clauses ensuring equivalent levels of data security.

7. Data Protection Inquiries

To exercise any of your privacy rights or submit questions regarding data handling, please contact our Data Protection Officer at info@app-vertexhub.click or write to our registered office address: 172/6 Mahidol Road, T. Hai Ya, A. Mueang Chiang Mai, Chiang Mai 50100.